Supporting an enterprise level application requires a multi-discipline team providing top-level support, available 24 hours a day 7 days a week. At SPARC we are able to offer that through our Production Operations team. SPARC implements the Agile methodology to with constant proactive application monitoring.
Utilizing advanced support methods, including Pareto Analysis and leverage industry standard tools tailored to our clients needs, SPARC offers Production Operations that are capable of fast, efficient software deployments and continued post-deployment support that ensures applications function optimally before and after each release.
Understanding how our customer works and how they use their software, allows us to ensure minimal disruption when planning deployments and application maintenance. This customer first focus is the hallmark of our Production Operations team, and we demonstrate it through consistent, reliable support and dependable application stability.